About us
About EquineRx
At EquineRx, we’re more than just an online shop; we’re a dedicated team of veterinary professionals committed to the health, well-being, and peak performance of your horses, racehorses, camels, and other sporting animals. For over a decade, we’ve proudly served the global animal community from our physical store at 46 Albe Dr, Newark, DE 19702, with our primary business front being our comprehensive website, EquineRx.net.
Our Core Values
Everything we do at EquineRx is guided by a strong set of values:
- Animal Welfare is Paramount: The health and safety of your animals always come first.
- Go the Extra Mile: We strive to exceed customer expectations with every interaction.
- High Quality, Competitive Prices: Delivering premium products without the premium cost.
- Professionalism, Integrity & Reliability: Upholding the highest standards in all our operations.
- Passion & Commitment: Our love for animals drives our dedication.
- Share Knowledge & Experience: Empowering you with information for better animal care.
- Develop & Enhance Partnerships: Collaborating for continuous improvement and broader reach.
- Support Charities: Giving back to causes close to our hearts.
Who We Are: Expertise Forged Over a Decade
EquineRx is an international supplier of top-tier veterinary products, founded and run by forward-thinking Equine veterinarians with over 30 years of combined experience in the veterinary profession and the specialized equine world. This deep-rooted expertise allows us to truly understand the unique needs of performance animals and their owners.
While our products are primarily focused on horses and racehorses, they are also extensively used to support the health and maximize the performance of other incredible athletes, including:
- Dogs
- Greyhounds
- Camels
- Alpacas
- Racing Pigeons
We are proud to be the only online Equine-dedicated dispensary in the US, a testament to our specialized focus and commitment.
Our Mission: Affordable Excellence in Animal Healthcare
Our core mission at EquineRx is simple yet profound: to make Equine healthcare more affordable and accessible to all, without ever compromising on quality or service. We firmly believe that the escalating costs of animal healthcare shouldn’t be a barrier to providing your beloved animals with the best possible care.
We achieve our competitive pricing and high standards through:
- Strong Manufacturer Relationships: We’ve developed close, successful relationships with our manufacturers and wholesalers, allowing us to source products efficiently.
- Lower Overheads: Our streamlined operations mean significantly lower overheads, enabling us to pass those savings directly to you.
- Quality Assurance: All our medications are supplied by one of the USA’s biggest veterinary wholesalers, National Veterinary Services (NVS), who supply veterinary products to practices nationwide. We only source and offer products that are licensed for use in the US and are 100% genuine.
- Veterinarian Formulated Products: Many of our unique products are formulated by experienced veterinarians and manufactured in state-of-the-art facilities, ensuring efficacy and safety.
Our Working Process & Commitment to You
We are committed to making your purchasing experience easy and hassle-free, no matter where you are in the world. Our well-coordinated teamwork ensures we deliver on all orders on time, reflecting our dedication to your satisfaction.
Here’s what sets our process apart:
- Tailored Product Selection: As practicing, experienced Equine vets, we are in the best position to understand exactly what our customers want and need. We’ve tailored our product offerings accordingly, providing a wide range of popular brands and unique Equine products that we know and trust.
- Global Shipping & Support: We ship all over the United States and the world at large, priding ourselves on our expertise in international logistics to ensure your purchases arrive smoothly.
- Product Sourcing Service: Can’t find a specific product listed on our site? We’re happy to do our best to source that product for you and offer it at a competitively low price. Just use our “Request a Product” feature!
- FEI Expertise: Our team includes registered FEI treating vets with a wealth of knowledge when it comes to FEI rules and regulations. We can offer sound advice regarding appropriate treatments for your Equine athletes, helping you avoid positive tests at crucial competition times. For more detailed guidance, please refer to our FEI Information section (if applicable, you’d link this).
Our Dedicated Team & Resources
Our enthusiastic USA-based Customer Care Team is truly our backbone. It comprises experienced Vets, RCVS qualified Equine Veterinary Nurses (EVN), and Suitably Qualified Persons (SQPs). Rest assured, they will be able to help with any query you may have regarding your animal’s medication or our products.
We are also very proud of our EquineRx Blog and social media links, which offer a variety of articles, videos, and top tips. These resources are designed to help keep you informed and up-to-date with the latest Equine healthcare information, news, and events.
For your peace of mind, we are registered with the Royal College of Veterinary Surgeons (RCVS), and our registration can be verified using their “Find a Vet” service. It’s important to note that we do not display a GPhC logo on our website, as that is a human dispensary logo requiring a human pharmacist. We are an Equine medications dispensary run by Equine vets, specializing in animal health. All our medicines are licensed in the USA, dispensed by vets, and dispatched from a RCVS registered veterinary premises.
EquineRx Joins IVC Evidensia
We are delighted to announce that EquineRx has officially joined the IVC Evidensia family. IVC Evidensia is Europe’s leading veterinary care provider, with a mission to bring people together to make animal care better – ensuring healthy horses and pets and happy owners.
One of the greatest advantages of being a part of the IVC Evidensia family is the unparalleled sharing of knowledge with a huge network of incredibly passionate, experienced professionals across the veterinary field.
The team here at EquineRx is very excited for the future. We will continue providing your horses and pets with the exceptional care and products you have come to expect from us, now with the fantastic support of being part of a larger, globally recognized veterinary group.
Connect With Us
Should you have any questions, we would be happy to help. Please don’t hesitate to speak to any of our Customer Care team.
Email us today at: info@equinerx.net